To establish effective communication within the different sections of the IMS and the feld. This platform facilitates communication between the different sections and serves as a mechanism for sharing of updates for common operational picture, decisions for action and coordination of the emergency response.
The incident manager will report to the leadership issues and challenges that require leadership decision and present them during the leadership meeting.
The PHEOC communicates externally with relevant partners, government and private sectors as well as the public, in line with government communication policy. The PHEOC communicates with relevant partners, government and private sectors through a communications unit, which must have been set up in advance with designated roles and responsibilities. Crucial preparatory work must be conducted in advance of a public health emergency.
Communications include a website or newsletter with a regular situation update, regular press briefngs, press releases of actions taken and areas which need support.
Working with risk communications health promotion and community engagement colleagues to disseminate key prevention and other measures through radio, social media and other communications channels .Issuing press releases at key moments in the response: announcement of outbreak, scaling up of support and . key control measures such as vaccination campaigns and then containment and end of outbreak.
Working with risk communications health promotion and community engagement colleagues to disseminate key prevention and other measures through radio, social media and other communications channels.
This mode corresponds to the normal day-to-day business activities. The watch staff constantly monitor and triage information on public health events by facilitating the collection , organization, analysis, distribution, and archiving of information
The alert mode is the early standby phase of activation when an incident or event has occurred or is imminent. The PHEOC conducts intensive monitoring of an incident or event in preparation for a potential PHEOC activation.
Alert mode activities include, but are not limited to, intensifed surveillance, deployment of RRT to undertake an investigation.
During response mode, the PHEOC is partially or fully activated. The centre should define levels of activation corresponding to levels of response. The lowest level of response addresses lower scale events for which all response activities are largely within the capabilities and resources of the PHEOC and low-level augmentation is required.
Under the ERP for the health sector, the mission of a PHEOC is to shift from reaction to a public health event to its proactive management, and ultimately to its resolution.
The PHEOC facility can either be housed in a dedicated, purpose-built space, or set up in a multi-purpose space.
An emergency operations centre (EOC) is a physical location for the coordination of information and resources to support incident management activities.
Daily PHEOC operations rely on a variety of information and communication technology (ICT) infrastructure.
The goal of an effective PHEOC information system is to increase the availability, accessibility, quality, timeliness, and usefulness of emergency operations information for public health action.
Human resource needs for maintaining and operating a PHEOC include both routine and surge staff
Preparation of public communications and coordination with response partners to support audience awareness, outreach and social mobilisation
Responsible for overall operation of incidents or events including coordinating risk communication and liaison with other agencies
The feld level, this function provides direct response to the incident or event; at higher levels, it provides coordination and technical guidance
Collection of data, analysis, and planning of future actions based on the likely course of the incident and the resources available for the response.
This function acquires, tracks, stores, stages, maintains, and disposes of material resources required for the response..
The PHEOC must operate from a dedicated facility which is able to accommodate the number of experts required to run critical emergency response functions.In times of no emergencies, the watch mode staff shall utilize the PHEOC facility for their daily operations. Additional rooms to accommodate surge staff during expanded operations .
An operational structure needs to be established to reflect the essential PHEOC functions.
